Uninterrupted service delivery can only be assured through constant monitoring of services and servers. System monitoring and administration is a critical aspect to the successful operations of most businesses and with a inhouse team, costs involved in this process is high and that’s where low cost manual monitoring comes into picture.
Under reactive monitoring, we monitor below services and fix it / sms / alert the DC as per your requirements. Our monitoring team monitors these services at a fixed interval (2-15 minutes) using our monitoring platforms. One hour of SysAdmin tasks which can be utilized for troubleshooting any service related issues is included in this service.
Pro-active monitoring does include all the checks we do in reactive monitoring and in addition to that, we take extra measures so that we can fix the issues even before they cause performance issues to the server and ultimately your business. Pro-active monitoring plan includes 5 SysAdmin hours as well (a $100 value)